Section 1 – Configure Horizon Components

Objective 1.1 – Configure and Manage Horizon View Components

Set External URLs for a View Connection Server instance

Configure restricted entitlements

Manage View Connection Server SSL connections

Configure and manage global settings

Configure redundant View Connection/Security Server instances for availability/performance

Configure View Composer settings according to a deployment plan

Create and manage custom roles and permissions

Import configuration data into a View Connection Server

Create & install a View SSL certificate

Configure SAML authentication with View and entitle users to desktop pools

Objective 1.2 – Configure and Manage VMware Mirage Components

Configure/Manage Mirage permissions

Manage bandwidth limitation to prevent Mirage from consuming all bandwidth for a single site / subnet

Import Microsoft User State Migration Tools (USMT) files for required base layer operations

Configure/Manage Branch Reflectors

Configure Centralized Virtual Desktop (CVD) settings according to a deployment plan

Configure connectivity between Mirage components

Objective 1.3 – Configure and Manage VMware Identity Manager Components

Prepare environment to install VMware Identity Manager Portal

Deploy Identity Manager OVF file

Add/Edit IP pools in Identity Manager

Power on the virtual appliance

Configure Identity Manager settings according to a deployment plan

Administer proxy server settings for Identity Manager

Enable the Syslog server

Configure redundancy/failover for Identity Manager to meet RTO requirements

Objective 1.4: Configure and Manage vRealize Operations for Horizon

Install and configure vRealize Operations for Horizon

Add/Remove desktop pools from the scope of monitored objects

Modify the Broker/Agent Service logging level according to a deployment plan

Edit/Modify View events database credential settings

Objective 1.5: Collect Diagnostic Information and Locate Log Bundles

Collect diagnostic information for View Connection Server using the support tool

Adjust the View Connection Server log levels according to a deployment plan

Collect diagnostic information for View Agent, Horizon Client, or View Connection Server from the console


Section 2 – Configure and Optimize Horizon Desktop Images

Objective 2.1 – Configure Group Policy Settings Related to Horizon View Client

Configure View Persona Management settings

Configure PCoIP settings

Configure folder redirection

Configure location-based printing

Objective 2.2 – Configure and Optimize Desktop Images for Horizon View and Mirage

Configure/Manage Horizon View desktop images

Optimize Windows services and desktop settings according to best practices

Utilize the VMware OS Optimization Tool (OSOT) to optimize Windows 7/8 images

Install and configure the Horizon View Agent

Modify Windows firewall settings

Modify Windows graphics settings

Create virtual machine snapshots

Install the VMware Mirage client

Optimize a CVD image according to best practices

Objective 2.3 – Configure vSphere Resource Management to Support Horizon Desktop Pools

Create vSphere Resource Pools according to a deployment plan

Manage vSphere HA and DRS settings

Create and configure vSphere Clusters

Create and modify vSphere DRS Rules

Section 3 – Create and Manage Horizon Desktop Pools

Objective 3.1 – Create and Configure Horizon Desktop Pools

Determine appropriate pool configurations based on a deployment plan

Create/Configure Linked/Full clone desktop pools

Create/Configure Dedicated/Floating desktop pools

Objective 3.2 – Create RDS Farms and Application Pools

Prepare unmanaged machines

Prepare Parent Virtual Machine for an Automated Farm

Create a Manual/Automated RDS Farm

Create Application Pools according to a deployment plan


Objective 3.3 – Recompose/Refresh/Rebalance Desktop Pools.

Based on a deployment plan, determine appropriate pool setting (Recompose/Refresh/Rebalance)

Recompose/Refresh/Rebalance a desktop pool

Schedule Recompose/Refresh/Rebalance operations

Objective 3.4 – Modify/Reconfigure Desktop Pools.

Modify settings for an existing desktop pool

Add machines to an existing desktop pool

Change the size of an automated pool

Reconfigure a pool based on specific types of Workers

Determine and disable specific Windows Services and Tasks that affect linked clone pools

Objective 3.5 – Entitle Desktop Pools Based on Requirements

Analyze and entitle desktop/application pools according to a deployment plan

Add/Remove entitlements to a desktop pool

Add/Remove users or groups to a global entitlement

Objective 3.6 – Configure/Modify View Composer Persistent Disks.

Preserve user data for a persistent disk

Attach/Detach persistent disk(s)

Recreate a linked clone using a detached persistent disk

Restore a linked clone by importing a persistent disk from vSphere

Configure privileges for managing persistent disks

Assign a detached persistent disk to a new pool/user

Objective 3.7 – Configure Cloud Pod Architecture for Multi-Site Pool Access

Configure cloud pod architecture for multi-site pool access according to a deployment plan

Initialize the cloud pod architecture feature

Join/Remove a pod to a pod federation

Create/Configure global entitlements

Objective 3.8 – Configure and Manage App Volumes AppStacks

Install and Configure App Volumes Manager

Install App Volumes Agent

Administer AppStacks according to a deployment plan

Objective 3.9 – Configure and Deploy ThinApp Packaged Applications

Capture an application using ThinApp

Deploy an application using ThinApp

Apply application updates to a ThinApp package

Place ThinApp packages in a centralized repository

Assign ThinApp application to Desktop Pools

Deploy ThinApp installation (streaming/full) according to a deployment plan

Section 4 – Configure and Manage Horizon Endpoints

Objective 4.1: Configure and Manage Horizon Desktop/Device/Web Endpoints

Perform manual installation for desktop and mobile clients

Configure silent installation options for desktop clients

Objective 4.2: Configure a Kiosk Endpoint

Prepare Active Directory for kiosk clients

Add kiosk accounts to a View Connection Server

Configure a desktop pool for kiosk desktops

Section 5: Configure and Administer VMware Mirage.

Objective 5.1 – Configure/Capture/Deploy Reference and Endpoint CVDs

Create a reference image based on design requirements and Capture reference CVD

Capture/Update base layer from a reference CVD

Capture a reference CVD for application layers

Deploy an application layer and/or a base layer from a reference CVD

Configure and run dry-run reports

Objective 5.2 – Configure Common VMware Mirage Management Options

Configure upload policies

Archive a CVD

Build a driver profile and driver library

Configure base layer rules and overrides

Objective 5.3 – Restore a VMware Mirage Endpoint. 250

Restore an endpoint after an application failure

Restore an endpoint after a hardware failure

Restore an endpoint to a replacement device

Objective 5.4 – Configure the Mirage File Portal

Enable the Mirage File Portal

Section 6 – Configure and Administer VMware Identity Manager.

Objective 6.1 – Configure User Access to VMware Identity Manager

Configure Active Directory users to sync with VMware Identity Manager

Create/Manage VMware Identity Manager groups

Assign entitlements to users/groups according to a deployment plan

Create/Edit Access Policy sets

Objective 6.2 – Integrate Desktop and Application Resources with VMware Identity Manager

Add resource to a catalog- Create/Configure Identity Manager resource types according to a deployment plan

Objective 6.3 – Integrate ThinApp Package Services with VMware Identity Manager.

Configure the ThinApp Sync to bring in the ThinApp packages

Assign ThinApp packages to a user/group

Objective 6.4 – Integrate Active Directory with VMware Identity Manager

Configure Connector Services Admin for AD integration

Configure Identity Manager for multi-domain/trusted multi-forest domains

Add multiple domain names to the sign in page

Filter Active Directory users/groups

Create a domain host lookup file

Section 7 -Configure and Manage Storage for a Horizon Deployment

Objective 7.1 – Create a Virtual SAN Cluster and Configure View for Virtual SAN

Configure Virtual SAN clusters according to a deployment plan

Configure Virtual SAN storage for a Horizon View Desktop Pool

Configure/Manage Virtual SAN storage policies for Horizon View

Objective 7.2 – Configure and Optimize Storage for Horizon View Pools

Optimize placement of replica virtual machine

Configure disposable files and persistent disks

Configure and optimize storage for Floating Pools/Dedicated Pools

Configure storage overcommit settings

Determine implications of using local/shared storage

Configure native NFS snapshots (VAAI)

Configure View Storage Accelerator/Host Caching/Regeneration cycle

Objective 7.3 – Configure Storage for VMware Mirage

Configure Single-Instance Storage location

Add/Edit multiple storage volumes

Mount/Unmount storage volumes

Block/Unblock storage volumes

Section 8 – Troubleshoot and Monitor a Horizon Deployment

Objective 8.1 – Troubleshoot a Horizon View Deployment using vROPs for Horizon

Troubleshoot degraded performance of a Horizon View desktop

Analyze and resolve resource constraints within a Horizon View environment

Determine causes of faults during pool creation and configuration

Resolve regulatory compliance issues for a given desktop pool

Determine causes of faults for connectivity (e.g., PcolP, Blast, etc.)

Analyze and resolve login issues

Objective 8.2 – Troubleshoot Performance Issues in Horizon Components

Use esxtop to identify performance bottlenecks

Use PerfMon to analyze desktop workloads

Use PCoIP Statistics Viewer to troubleshoot desktop sessions

Monitor Horizon View Connection Server performance locally/remotely

Objective 8.3 – Troubleshoot Mirage Installation/Configuration Issues

Analyze and resolve poor network performance

Troubleshoot File Portal installation issues

Troubleshoot Mirage Gateway Server issues

Configure Mirage logging settings

Objective 8.4 – Backup and Restore Horizon View Components

Backup/Restore a View Composer Database

Backup/Restore View Configuration Data

Change the Data Recovery Password

Objective 8.5 – Troubleshooting Connectivity Issues with Horizon Components

Troubleshoot endpoint connectivity issues

Analyze connectivity between a View Connection Server and an endpoint

Verify and resolve Active Directory entitlements/group membership

Analyze and determine the correct SSL certificate based on deployment needs for Horizon components


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